This privacy policy explains how HAIX Supply handles information submitted through this website. It is written for buyers and professional users who contact us about protective footwear programs, quote requests, product documentation, or service support.
We may collect your name, email address, phone number, company name, country or region, product focus, and the project notes you submit. The project notes may include crew size, footwear type, safety standard references, delivery timing, and other details needed to respond to the request.
Information is used to answer inquiries, prepare quote discussions, coordinate product or documentation requests, improve the website, and maintain business records. We do not use inquiry information to make automated safety decisions, and we do not sell inquiry information as a standalone product.
We may share relevant request details with service providers, dealer contacts, logistics partners, or internal support teams when needed to respond to your inquiry. Those parties should handle the information for the purpose of providing requested support.
We keep inquiry records only as long as needed for business, legal, and service purposes. You may contact us to request access, correction, or deletion of your submitted information where applicable. Security controls are used to protect information, but no website transmission can be documented completely secure.